What are bike lockers?
Bike lockers are secure enclosures to allow the
storage of one bicycle of typical size and form. They are more secure than bike
racks and can shield the bicycles from the elements to a certain degree. Bike lockers
are available for rent.
How much does it cost?
The rental cost is $24 for six (6) months. A $50
deposit is required for the locker key, which is reimbursed when you no longer
use the locker.
How do I rent one?
Please visit our web page (link to locker rental
instructions) and follow instructions. We accept online payments with Visa and
Master cards. Contact Metro Bike Locker customer service 213-922-2660 or email bikelocker@metro.net for assistance. Please be sure to provide a physical home
address.
Why do I need to provide a physical home address?
For security purposes, we need a home address on
file to ensure that lockers are used for the storage of a bicycle and related
items only.
How many times can I renew the bike locker
rental?
You may renew your rental contract for an
additional six (6) months as many times as you wish unless notified otherwise.
Why is the renewal every six (6) months?
Renewal payments are collected every six (6)
months to encourage users to consider their locker usage in case trip/commuting
patterns have changed.
Will I get a locker at the station of my choice?
If there is space available you will. However,
if there are no available bike lockers at your preferred station, you can
choose to be put on a waiting list.
Are there plans to install more bike lockers at
stations particularly those that have a waiting list?
We do move lockers to stations with high
demand. However, Metro is also working
on implementing high-capacity, secure bike parking facilities known as a Metro
Bike Hub at key transit stations. Visit here for more information on Metro Bike Hubs.
What if the station that I want does not have bike lockers?
There are some stations that do not have enough space
for accommodating bike lockers, but a majority of stations do have bike racks. Please see tips for locking your bike
securely in the Metro
Bike Guide, “LOCK IT OR LOSE IT” section.
For an insightful and entertaining video on locking your bike, click here.
Can I use it to store personal items or more
than one bike?
No, our policy for bike lockers only allow users
to store one bicycle and items facilitating its use such as helmet, bike pump,
basic tools, etc. For
clarification, a bicycle is two-wheeled and is no larger than standard adult
size bike. Metro reserves the right to enter, inspect, and
clean the lockers. Any items found not described above will result in termination
of rental agreement and eviction.
How big are the bike lockers? Will my
bicycle fit?
Most Metro bike lockers are 39 inches wide by 47
inches tall. Additionally, they have a depth of 76 inches. While this will
accommodate most bicycles, there are exceptions. For example, bigger bicycle
frame sizes and tall/wide handlebars may experience some trouble fitting in; unless
you remove the seat, remove one of the wheels, etc. Additionally, unique bikes, such as tandems
and other special configurations, will not fit.
Are electric bikes and scooters allowed
to be stored inside bike lockers?
Bikes are
allowed to have battery-powered assist. However, a bike utilizing any form of combustion
is absolutely prohibited. Bikes and scooters weighing more than 60 pounds are
not permitted in lockers.
Who is held liable in the event of a
locker break-in?
All personal
property is stored at your own risk and insurance is your sole responsibility.
Metro and its affiliates shall not be liable for any loss or damage to your
bicycle and/or other property stored within our bicycle locker. See: Section 5
of Bicycle Locker Rental Agreement.
Does Metro offer some type of bicycle
insurance?
No. Metro does
not offer insurance. However, there are several insurance companies that
provide renter’s insurance that you can take advantage of.
I heard about Metro Bike Share. Where do I find more information?
Please visit the
Metro Bike Share website, click here.